Most people who use email regularly now receive dozens of spam emails a day, and it is possible that your email has been filtered or otherwise lost, perhaps inadvertently deleted. One thing you can do to maximize the chances of your email getting through is to avoid subject lines like “Help Me” or “ru there?????”. Use a subject line that contains something specific to your request such as “CU Student 100123456: Why was I deregistered from ELEC 3105?”.
Alway use your MyCarleton Connect e-mail account when corresponding to faculty or staff at the University. This is because your Connect e-mail address gives us a level of assurance that the e-mail is actually from you. If you send using another e-mail account expect a reply asking for you to resend via your Connect account, or only information that contains nothing specific to you. Please read regulation 3.5 concerning electronic communication in the Undergraduate Calendar. Note, you should be able to have your MyCarleton direct to another of your e-mail accounts, should you want. Please check your Connect account regularly, ideally daily.
I can receive a lot of genuine e-mail in a day and have other commitments which can delay the reading of those e-mails. So, delays of a day or two are possible, particularly around times of peak demand, for example a registration time. A longer delay than that may indicate that your email did not make it through, and you should resend it.